Pest Emergencies That Require Immediate Service
Active Termite Swarms Indoors
IMMEDIATE (24-hour window)Winged termites emerging from walls, soil, or foundation inside your home. Swarmers indicate a mature colony within the structure. Window of effectiveness is 24–48 hours before swarmers disperse.
Ground-Level Rodent Entry (Active)
IMMEDIATE (24-48 hours)Active rodent gnawing or entry observed at foundation, door frame, or crawlspace. Rodents that breach entry points have access to insulation, wiring, and structural wood. Same-day exclusion is possible.
Stinging Insects Near Entry Points
SAME-DAYPaper wasps, bald-faced hornets, or yellowjackets building nests near doors, windows, or vents. Risk of entry increases if nests grow larger than golf ball size.
Bed Bugs Discovered in Bedroom
WITHIN 48 HOURSVisual confirmation of bed bugs in mattress seams, bed frame, or bedroom furniture. Early treatment (within 48 hours) prevents spread to adjacent rooms and furniture.
Non-Emergency Situations (Can Wait 1–4 Weeks)
| Issue | Safe Timeline | Why It Can Wait |
|---|---|---|
| Ants in kitchen | 1–2 weeks acceptable | Ants do not cause structural damage. Treatment can be timed for scheduling convenience. |
| Cockroaches observed occasionally | 1–2 weeks | Single sightings or occasional activity do not indicate large infestation. Schedule 3-visit protocol when convenient. |
| Spiders in corners | 2–4 weeks or longer | Most household spiders are harmless. Population control happens naturally. Professional treatment only if affecting comfort. |
| Occasional invaders (boxelder bugs, stink bugs) | 1–3 weeks | Seasonal invaders are often one-time events. Seal windows and await season change if minor. |
Response Time Expectations
Business hours emergency (8am–5pm)
Same-day dispatch (2–4 hour window)
After-hours emergency (5pm–8am)
Next available slot or 4–6 hour emergency dispatch (premium fee)
Weekend/holiday emergency
24/7 emergency line available; premium after-hours fee applies
Scheduled non-emergency service
Book at your convenience; typical wait 3–10 business days